FAQs

A: Yes, Australia’s Camping Quartermaster is committed to providing a safe and secure online store for its customers.

A: Your credit card will be charged immediately and goods will be dispatched within two working days of your payment being processed.

A: Either email us at [email protected] or phone us on (07) 3667 9557.

A: For full details on delivery times, please refer to our Estimated Delivery Times.

A: If your order has not arrived within the expected time frame, please contact us at [email protected] or phone us on (07) 3667 9557.

A: Please view our returns policy.

A: We stand by the quality of our goods. We like to discuss any issues with our customers to try to work out a solution, so if you require a refund on an internet purchase please contact us at [email protected] or phone us on (07) 3667 9557.

A: If you have forgotten your password, go to the “login” section of the website and click on the “Password forgotten?” prompt, enter your username or email address and we will email you instructions to reset your password.

A: No, school discounts are currently only available in store.